I really like my friend B. J. Gallagher’s little book called Staying the Course. B. J. says, “Our journey in life is about progress, not perfection.” (Boy, isn’t that true.) “It’s not about doing one thing 100 percent better, it’s about doing a number of things one percent better each day. Progress is evolutionary, not revolutionary. Most days we measure our progress in inches, not miles.” (That’s feedback, that’s the breakfast of champions!) “What matters most is showing up for your life, whether you feel like it or not. Ask yourself, ‘What two or three things can I do today that would move me forward?’” (That’s a very good question—what could you do?) “You’d be amazed at how much distance you could cover by taking it in increments. The little things add up. The inches turn to miles and we string together our efforts like so many pearls. Before long, look what you have—a whole strand. Ahhh—beautiful!” So, what can you do today to keep going? To keep making a difference for your customers and for each other? Remember, things are about progress. One thing at a time. One small step can change your life. So take that step today.