If You Choose Your Attitude, You Get to Change Your Life for the Better

Does your busy schedule sometimes require you to do one thing when you’d really rather be doing something else, and it leaves you feeling a little grumpy? Once in a while when this happens to me, I think of a story I heard several years ago about the late, great opera singer Beverly Sills.

At a reception being held in her honor after a Saturday afternoon concert in San Francisco, the much loved Sills was approached by a reporter.

The reporter said, “I’ll bet you hate the fact that you have to give another concert tonight.”

“I don’t have to give another concert tonight,” said Sills.

“Yes you do,” the surprised reporter said as he held up a theater program. “It says so right on the front of this program.”

“You don’t understand,” said Sills. “I don’t have to give another concert—I get to give another concert. For much of my life I’ve said “I have to” do things. When I would say “I have to,” I could feel all the energy drain out of my body. Then one day I started thinking about how for each of my concerts, people were getting babysitters and dressing up and driving long distances just to see me sing. I realized how fortunate I was to be able to make a living doing something I loved to do. So the truth is, I get to give another concert tonight.”

Isn’t that great? So next time the thought runs through your head that you have to go to work, pick up the kids, do the shopping, or something else—substitute the phrase I get to. It’s a great mental shift toward a more positive attitude.

Another great attitude boost comes from Charles Swindoll. He is a famous pastor, author, educator, and radio preacher who wrote a wonderful essay about being in charge of your own attitude.

“The longer I live, the more I realize the impact of attitude in life. Attitude is more important than facts. It’s more important than your past; more important than your education or your financial situation; more important than your circumstances, your successes, or your failures; more important than what other people think or say or do. It is more important than your appearance, your giftedness, or your skills. It will make or break a company. It will cause a church to soar or sink. It will make the difference between a happy home and a miserable home. You have a choice each day regarding the attitude you will embrace.

Life is like a violin. You can focus on the broken strings that dangle, or you can play your life’s melody on the one that remains. You cannot change the years that have passed, nor can you change the daily tick of the clock. You cannot change the pace of your march toward your death. You cannot change the decisions or reactions of other people. And you certainly cannot change the inevitable. . . . What you can do is play on the one string that remains—your attitude. I am convinced that life is 10 percent what happens to me and 90 percent how I react to it. The same is true for you.”

Life is a very special occasion when you have the right attitude. You are in charge—so I hope you choose to have a great attitude today. And remember: you don’t have to, you get to!

What’s Your Midyear’s Resolution?

Can you believe that 2017 is almost half over already? Wow! Where did the time go?

I’ve been thinking about how every year we set New Year’s resolutions—and by June, those goals are just distant memories. So maybe it would be a good idea for us all to set a Midyear’s resolution every year in June. There’s nothing wrong with setting a goal for how to make the next six months better, or for what you want to be doing six months from now. Margie loves the saying “A goal is a dream with a deadline.” So think about the next six months coming up and go ahead and dream about the person you want to be or the thing you want to do. When you start to send energy out as a dream, you never know who may show up in your life to help you accomplish it.

That’s what happened when Spencer Johnson and I wrote The One Minute Manager. The book was due to go on sale in May 1982. So in September 1981, Spencer and I met at the La Jolla Cove. We had The New York Times book review section and a bottle of champagne, and we talked about our goals and dreams for our little book. We set a goal to sell 500,000 copies—no business book had ever sold that many—and we dreamed that it would be on The New York Times bestseller list for six months. Then we celebrated, clinking our glasses as we sat there with the bestseller list, and it was really a fun time. That was on a Sunday.

On Monday I was on a plane bound for Chicago. I introduced myself to the guy sitting next to me in first class and asked him what business he was in. He said, “I’m a regional sales manager for B. Dalton.” (At the time, B. Dalton was the largest bookstore in the US.) I said, “You’re kidding me. You sell books?” and he said, “Sure, we have 750 stores.” So I started talking to him. By the time we got to Chicago, I had come up with a whole strategy to reach the business buyers of B. Dalton and Waldenbooks and all the other bookstores.

Before we got off the plane I said to the guy, “I’ll bet you weren’t supposed to be sitting here, were you?” He said, “How did you know that? They goofed up my ticket and at the last minute I was upgraded to first class.” I laughed and said, “You had no choice. I sucked you into this seat with the energy from my dream and vision about this book.” Ha! And you know what? That little book did all right.

So dream big—and be sure to let other people know what your vision is. Someone you meet might be able to help it come true. June is almost over! What’s your Midyear’s resolution?

Don’t Underestimate the Power of Mentoring

Last time, I introduced you to a few of the concepts covered in One Minute Mentoring, my new book coauthored by Claire Diaz-Ortiz. The reason we call our book One Minute Mentoring is simple: sometimes the best advice you’ll ever give or receive can be communicated in less than a minute. Here’s a little story about one minute mentoring that happened to me by accident.

A few days ago, I was chatting with a young woman named Rachel who works at our company when she mentioned she is preparing to go back to college this fall. I asked her how she felt about going back to school.

“I guess I’m excited,” she said.

“You’re excited! That’s good. Any other feelings going on?” I asked.

“Well,” she continued, “to be honest, I’m also a little scared.”

“You know, those two emotions—excitement and fear—are triggered in the same place in your brain,” I said. “So if you feel fear, try to think of how you can take that emotion and reframe it in a more positive direction. For example, instead of thinking of college coursework as something to dread, I think it’s possible that you’ll find it a lot more interesting now that you’re a little older. Think of all the things you’ll learn that you don’t know yet.”

“That’s really true,” Rachel said with a smile. “So if I reframe my own thoughts I can actually turn that fear into excitement. I like that idea,” Rachel said.

“Your brain will believe anything you tell it,” I continued. “So if you keep thinking about how daunting it is to go back to school, fear will continue to be your main focus.”

“But if I keep thinking about it in a positive way, I’ll start feeling the excitement more than the fear.”

“You’ve got it,” I said.

Rachel told me later that conversation was like a light bulb turning on in her mind. In one simple conversation that took less than a minute, her perspective on going back to college changed. Rachel and I don’t have any kind of a formal mentoring relationship, but in that minute I was her mentor and she was my mentee. I didn’t even think about what I did as mentoring until a few days later.

The best part about this story is what happened afterward. Rachel said the concept of reframing a negative emotion into a positive one was so important to her that she told several people at work about our conversation—and most of them were as intrigued with the idea as Rachel was. She took that small bit of information and shared it with others. Now who is the mentor? Rachel. And the mentees are all the people she talked to about reframing negative thinking.

See how mentoring can happen in just a minute? And you might not even be aware you’re doing it. Never underestimate the power of mentoring!

Learn more about One Minute Mentoring or order your copy at Amazon.com.

The Power of Mentoring

This month HarperCollins is publishing the new book I wrote with Claire Diaz-Ortiz, One Minute Mentoring. Claire and I hope our book inspires a lot of people to get involved in mentoring, because we firmly believe mentoring relationships can change your life.

Behind every successful person, you’ll find a mentor—usually several—who guided their journey. There are many famous  mentor/mentee examples—Socrates and Plato, Warren Buffett and Bill Gates, Steve Jobs and Mark Zuckerberg, Maya Angelou and Oprah Winfrey—the list goes on and on.

One of the surprise benefits of mentoring is that in many ways it benefits the mentor as much as the mentee.

If mentoring is so effective, why aren’t more people involved in mentoring relationships?

One of the biggest barriers people worry about is time. It’s true that a mentoring relationship will take a little time, but a few hours a month is not going to do you in, especially when you realize how energizing and inspiring those few hours will be. And often the best advice you’ll ever give or receive can be communicated in less than a minute. That’s why Claire and I call our book One Minute Mentoring.

So how do you find a mentor?

There’s an old saying that when the student is ready, the teacher appears.  Mentors are all around once you start looking for them.  You might find a mentor in a boss, teacher, neighbor, friend, or colleague. Or you might find one through a professional association, volunteer organization, or online mentoring organization.

That old saying works both ways—when you’re ready to become a teacher/mentor, the student/mentee appears.  We encourage people to step up and become mentors, because you won’t fully discover, appreciate, or leverage what you have until you start giving it away.

It takes time and intention to learn to drive—but once you know how, you can really go places! The same is true with mentoring.  We all have 168 hours each week. Investing a few of those hours in mentoring will energize you in a way that web surfing and TV watching never will.

Learn more about One Minute Mentoring or order your copy at Amazon.com.

Leading by Values

I write and speak a lot about the importance of having strong corporate values. I believe when a company is truly leading by its values, there is only one boss—the values.

In light of this, I challenge you to think about something:  Are you truly leading by your values?

Now, don’t worry, I’m not underestimating your own personal importance as a leader in an organization. I’m asking you to consider whether your organization’s values are ingrained in such a way that they provide guidelines for daily communication, decision making, and problem solving. Do your people use the values consistently to make decisions for the good of the whole organization instead of for one department or individual? Do your people participate in valuable, honest discussions because they know they are operating in a safe environment? Do your people take pride not only in the organization as a whole, but also in their role in the company? Do your people consider the company values to be actual rules of operation, not just suggestions?

One way to ensure that your core values serve your organization well is to communicate them to people clearly and constantly. We recently revised our values at The Ken Blanchard Companies in a collaborative process that invited participation from every person. The values were defined, approved, and announced at an all company meeting.  A dedicated team developed a plan to roll out the values to our people over a period of several months by focusing on one value each month. This helped everyone develop a deeper understanding of each value so that they were able to incorporate the behaviors of the values into their daily actions.

The team used standard communication methods such as creating posters for office walls, plaques for every person’s desk, a document that listed each value along with examples of congruent and incongruent behaviors, and a Facebook group. But they didn’t stop there—they took the launch much further. For example, one of our values is Focus and Clarity. The team arranged for all-company webinars that detailed how to set clear goals and focus on goal achievement.  Then they held an activity where people could learn archery. Believe me, when you are aiming an arrow at a target, you experience the importance of focus and clarity! Each month, creative activities like these have provided a different way for people to embed the respective value into their own belief system.

I encourage you to consider how your company values are communicated to your people. Are they buried away in a manual—or are they a part of everyday conversations, decision making, problem solving, and planning? Leading by values means stating and restating your organization’s values until they become second nature. This creates a secure, nurturing work environment where people thrive—and where values rule.