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I’ll never forget when, right after my dad died, I took my mom up to Robert Schuller’s Hour of Power. They watched that all the time in Florida and that was their favorite Sunday activity, watching the Hour of Power with Reverend Schuller. She had never been up there and this was the last service in the old chapel. Halfway through the service, everybody got up and walked into the new Crystal Cathedral, which is just absolutely beautiful. And the sermon from Reverend Schuller that day was “Every Ending has a New Beginning,” which is a wonderful thought. So as the next season or the next year ends for us and other people, we have new beginnings.
It was also amazing thinking about visualization. I was sitting there with my mom, and it’s a magnificent place, and I leaned over and I said, “Someday I’m going to be up there with Reverend Schuller.” And this was 1979. And my mom said, “How are you going to do that?” and I said, “I don’t know.” And then when The One Minute Manager came out in 1982, the next year, there I was up there with Reverend Schuller and my mom was out there in the cathedral, watching. So life is a very special occasion. I visualize a wonderful fall for all of us.
This Saturday is “Make a Difference Day.” From their website at http://www.usaweekend.com/diffday/index.html:
Make A Difference Day is the most encompassing national day of helping others — a celebration of neighbors helping neighbors. Everyone can participate. Created by USA WEEKEND Magazine, Make A Difference Day is an annual event that takes place on the fourth Saturday of every October. Millions have participated. In 2008, 3 million people cared enough about their communities to volunteer on that day, accomplishing thousands of projects in hundreds of towns.
This is a really great project that helps bring people together and gets us all to do good things. I’d love to hear about some of the things you plan to do to make a difference… Leave a comment below and let everyone know what you will be doing. It doesn’t have to be only this Saturday. I think the main point is to make a difference everyday!
I have a great saying for you today that my friend Pat Zigarmi gave me last year when I was recovering from my hip surgery. This is a good one for all of us:
“Peace: It does not mean to be in a place where there is no noise, trouble, or hard work. It means to be in the midst of those things and still be calm in your heart.”
How is that? That’s really pretty powerful. Because with all the stress and the movement with the economy and everybody working hard and all, you have to find a way to stay peaceful in the midst of turmoil. That happens by quieting yourself periodically as you work through the day and know that you’re doing good things—you’re making a difference in people’s lives. Calm yourself down, take a few deep breaths, and recognize that peace does not mean to be in a place where there is no noise, trouble, or hard work. It means to be in the midst of those things and still be calm in your heart. Have a great day.
Something that’s so important in changing organizations for the better is the whole concept of trust. As I’ve said before, trust and respect go together. There are some real trust issues that people are dealing with out there. Sometimes people are not sure that the leader necessarily respects them and seeks their opinions. The leader could even be making an effort to do that, but people may be suspicious because of past leaders. It’s so important. It doesn’t do you any good to be concerned or have an issue about something and not let the person working with you, or someone else, know about it, so something can be done about it. As the CEO of WD-40 Company, Garry Ridge, says, everything is a learning opportunity if it’s an issue we can learn from. So I hope you really listen to your people, respect them, and ask their opinions. Treat everyone you work with as teammates in this tough economic time, so you can trust each other and work together toward what you’re trying to accomplish. I love the old saying that there’s no “I” in TEAM, because it’s so true.
We recently offered a workshop at our company called “The Business of You,” that my friend Paul Brenner, who is an MBA and a Ph.D., was conducting with Bob Petrello, a longtime colleague of his. Their belief is that if you are self-aware, if you really understand yourself and your past, your needs, and your strengths and weaknesses, then that’s the beginning of being an effective human being. Then you add relationship awareness, which is about understanding the people around you and what makes them tick. Those are the two key things. Then, if you would really like to accomplish something, how do you do it with other people and get their commitment? It’s being relationally aware of them, and if you can do that, and you can get results. It’s so consistent with what we have been saying, which is that great leadership starts with understanding of self. I think it’s just a fascinating thing.




