Pay Attention to Needs and Motivations

A good way to explain how an individual’s motivation fluctuates is to look at Abraham Maslow’s theory of the “hierarchy of needs.”  Maslow argued that we are all motivated by a variety of needs.  He claimed these various needs could be seen on a hierarchy, moving from basic, low-level needs to higher level needs.

The most basic needs are physiological, including food, water and air.  These are the basic ingredients that sustain.  Once people have these basic needs, they are concerned about safety and security.  They don’t want to get hurt in their environment, and they want a job—not only this week, but next week as well. Continue reading

The Five Steps of Training

A lot of managers don’t realize it, but one of their responsibilities is to be an educator.  The problem is that not all managers are born teachers.  For those who want to be good teachers, here’s a five-step method for developing those necessary teaching skills.

The five basic steps to good teaching/training are:  1. Tell; 2. Show; 3. Try;  4. Observe; and 5. Praise or Redirect. Knowing and following these five steps won’t make everyone a great teacher, but using them ensures that the learner will be able to accomplish what he or she is taught. Continue reading