I was once involved in a corporate study where criticizing and praising were actually tabulated and the reactions measured. Look at what we found: When there was one praising for each criticism, people felt as though they had a totally negative relationship with their boss. When the ratio was changed to two praisings to one reprimand, people still thought their boss was all over them. It wasn’t until we got to a ratio of four praisings to one criticism that people began to feel as if they had a good relationship with their boss.
Think of the power of a reprimand—or even the perception of a reprimand—if one negative word can only be balanced by four positive words. It’s clear that if you as a business leader, coach, or parent don’t start giving a lot of praise, the people you work around will begin to think of you as negative and unfair. Every time you give someone a reprimand, hopefully you’ll have the opportunity to catch that person doing something right four times—and will give them a praising.
I should note that this whole concept can work both up and down the organizational ladder. People can, and should, praise their bosses. And supervisors should be constantly looking for opportunities to praise their people. It’s a two-way street that creates good feelings at all levels. Just as important, it prompts people to want to work harder to be more effective.
So remember, in healthy companies as well as healthy families, there’s a need for four positive interactions for every negative one. Have a great week and praise somebody today!
7 thoughts on “Praise v. Criticism”
Today I was visiting a Golfing customer with some photos I did for his business. I happened to notice a very nice photo on the cover of his monthly members guide. I complimented him on the photo and enjoyed a very nice reception to my photos. People are looking for praise but it has to be genuine. My friend Fred Smith would tell you it has to be real and have integrity involved. I would encourage all to get his email Breakfast with Fred every week. Fred Smith was a mentor to many and passed away a couple of years ago. Zig Ziglar was mentored by him and I had the privilege through Born to Win and Guidepost’s Ted Nace to be able to share some time with him in DC,Dallas and the Crystal Cathedral. Chris Milian
Timely reminder. Great food for thought to make it work both ways. Thanks for this.
It is a wonderful rule .When people feel positive about themselves they try interacting more and more efficient. So as a parent,I teach my children to love themselves I help them to respect themselves and consequently they will respect all people around.The root is the family so lets Focus at our families at first to trace a bright future for all.
Pingback: Kill the Sandwich « Leadership Freak
Pingback: Criticism and Change « Julian Keys Blog
Pingback: Philipsburg Christian Women
Pingback: Praise and Criticism | Wings Lifecoaching
Comments are closed.