Dealing With Anger

In my weekly men’s group we recently were studying anger. Anger is a really interesting thing, you know. I think we can all get angry for a cause—you know, something that upsets us. But the really interesting question is: How do you express your anger? Do you attack other people? Are you completely out of control?

One of my beliefs that I know you all have heard is that one way to get out of a company quickly is to be someone who is angry all the time, and yelling at people and putting people down. I think if there’s a problem you’re upset about, you need to confront the person in a very civil and calm way and problem solve. What often happens when you lose your temper and get upset with somebody is that, when you walk away, their energy is focused on you and how you treated them rather than what might have been the problem that ignited you. I have also said a number of times that we seem to be nicer to strangers very often than we are to people we love and care about. We sometimes take license with people around us, and those are the people we should really reach out and appreciate. So it was interesting—we had forty men today talking about anger, how they deal with anger and where anger comes from. There’s a wonderful story from George Sweeney: A student said, “I lose my temper, but it’s all over in a minute,” And the professor replied, “So was the hydrogen bomb, but think of the damage it produced.”

So take a look at yourself and how you deal with anger. Do you strike out or do you deal with it in a way that can express your feelings so the problem can be resolved?

Optimism

Today I came across a wonderful quote from Winston Churchill, who I always felt was quite a guy. He said, “An optimist sees an opportunity in every calamity. A pessimist sees a calamity in every opportunity.”  I guess I’m an optimist. I’m always looking for the lemonade from the lemons. That’s the way my mom always was. She said I laughed before I cried, I danced before I walked and I smiled before I frowned. So what are you? Are you an optimist or a pessimist? I think optimists live life a little bit differently and, I hope, more joyously. So be an optimist today, no matter what’s bothering you. See if you can see the opportunity in the problem rather than seeing everything as a problem. Have a great day.

Ethical Leadership

I recently had an interesting experience—I spoke to the Better Business Bureau of the whole Phoenix valley. Normally, you know, the BBB is a group that deals with whether businesses are doing the best practices. They started this night a number of years ago where they recognize companies in the area who are leading in an ethical, values-driven way. It’s become quite a prestigious thing. I got a chance to talk to them about The Power of Ethical Management, the book I did with Norman Vincent Peale. What I particularly like is catching people doing things right.

My own sense is that there are many good things happening in business that just don’t get publicized. You may think everybody is self-serving and doing everything for themselves—but that’s not really true. I think the number of people who are unethical and running businesses just for themselves is just a small percentage in comparison to the people who are doing it right. It was a real joy to be there and also to share with them our ethics check: Is it legal? Is it fair to all involved? How does it make you feel about yourself? Concepts like that. Being successful in business isn’t about perspective; it’s about both results and people, and that is so important to us. So it was an interesting night.

So you take care of yourself. Life is a very special occasion. Make sure you don’t miss it. You’re missing it if you think life’s all about you.

My Interview with Richard Morris at Simple-Talk

http://www.simple-talk.com/content/article.aspx?article=721

Personal Branding Interview

I did a recent interview with Dan Schawbel for his blog, Personal Branding.  Read the interview at http://personalbrandingblog.com/personal-branding-interview-ken-blanchard/ and let me know what you think.